About Us

Since 1982, katlyn has had the reputation of being at the forefront of automation technology. We have been dedicated to providing solutions that work.

Our installed technology moves each year over 4.5 million tonnes of cargo. Schedules and coordinates over 300,000 hrs of manpower per year. Over 1.5 million kms per year of ramp vehicle dispatch scheduling. We accomplish a service level of over 99.99% uptime. Our software is in full operation at the number one airport by volume in the world being Hong Kong, HK.

Our passion is to bring real value to our clients. We specialize in building software tools for the airport industry to reduce operation costs, optimize activity workflow, minimize scheduling conflicts and ensure compliance with security and safety requirements. We have done our job when we have maximized efficiency.

Our customers see us as an extension of their own business. By leveraging our expertise in rapidly advancing technologies, we assure our client that any investment made has a substantial and measurable return to their bottom line.

This is our guarantee which we stand by.

Our History

1982: Established

Established in 1982, and for 10 years, katlyn began as professional engineers specializing in industrial controls. We built and project managed large automation solutions across many industries. It was because of our dedication in the advancement of software technology to solve complex automation needs, we specialized in airline logistics automation.

1992: JFK International Airport, New York City, New York.

A 4 year initiative to provide complete design and supply of enterprise computer and software system for entire facility. All machine controls (PLC) and electrical equipment were designed by katlyn and implemented to successful completion.

Key Success: Implementation of a new system while existing operations remained active during release.

1994: Hong Kong International Airport, Air Cargo Terminal, China.

4 year project scheduled to implement PLC programming for entire ULD system. CieloTM system implemented. Supports 3.5 million tonnes of cargo movement per year.

Key Success: Technology is still currently in operation as of 2018.

1999: Air Canada, Toronto, Canada.

3 year project implementing PCL controls with integrated CIELO solution. Full project management of equipment, PLC controls and enterprise software systems.

Key Success: Our CIELOTM system implemented and remains in full service and support by our team.

2003: China Southern Airlines, Guangzhou, China.

Implementation of CieloTM system. Supports 1.2 tonnes per year.

Key Success: A rapid implementation customized to support large cargo volumes. Successfully launched within time and on budget.

2006: Air Canada, Montreal, Canada.

2 year project implementing full MHS for design, project management, consulting, equipment and PLC controls.

Key Success: Our solutions remain fully serviced by our team.

2009: JFK International Airport, New York City, New York.

A 3 year initiative to upgrade existing technology to our new CieloTM architecture. Technology is still active and supported by katlyn.

Key Success: System was fully replaced with no downtime experienced.

Other installations and ongoing activity …

CIELOTM installs : CEA at Shanghai, China; CCA at Beijing, China; Asiana at Incheon, South Korea; TNT at Liege, Belgium; CSA at Guangzhou China; CAS at JFK New York; AZAL at Baku, Azerbaijan.

iRampTM Dispatch work order scheduling, Pearson, Toronto Canada;

Awards Our Clients Have Won With Our Solutions

2013: Air Canada Cargo named "Carrier of the Year".

Air Canada Cargo named "Carrier of the Year" at the Western CIFFA Region Forwarders' Choice Awards 2013 in Vancouver.

Earlier in 2013 Air Canada Cargo also won the "Carrier of the Year" awards for the Eastern and Central regions, making it a cross-Canada sweep for Cargo for a second year in a row. [Link]

2014: Air Canada Cargo received the Excellence in Innovation Award.

Air Canada Cargo received the Excellence in Innovation Award at the Canadian International Freight Forwarders' Association (CIFFA) Forwarders.

Air Canada Cargo was recognized for its iLynx and iRamp technologies, and its mobile application.

"In this heavily regulated environment, innovations like these are what gives us a competitive edge and ultimately allow us to evolve in efficiency and speed, and ultimately to better serve our customers," says Mr. Casey.

2016: Air Canada Cargo received the Air Cargo Excellence Diamond Award.

Air Canada Cargo received the Air Cargo Excellence Diamond Award in the "up to 399,999 tonnes" air carrier category at the 10th annual World Cargo Symposium.

The Diamond award is the industry's top award.

2017: Air Canada Cargo received the Air Cargo Excellence Gold Award.

Air Canada Cargo received the Air Cargo Excellence Gold Award in the "up to 999,999 tonnes" air carrier category by Air Cargo World Magazine who conducts the annual Air Cargo Excellence Survey ranking airlines and airports based on several performance factors including customer service, value and performance during the previous 12 months.

This is the third ACE award for Air Canada Cargo.

2018: Air Canada Cargo received the Air Cargo Excellence Platinum Award.

Air Canada Cargo received the Air Cargo Excellence Platinum Award in the category of airlines carrying up to 999,999 tonnes. This is the fourth ACE award for Air Canada Cargo. It won Gold in 2014, Diamond in 2016 for the up to 399,999 tonnes category and Gold again in 2017 as part of a new, broader category including carriers up to 999,999 tonnes.